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An informed public plays a significant role in preventing the transmission of SARS-CoV-2 and mitigating the spread of COVID-19. The importance of reaching all populations is paramount in a pandemic situation, and immigrant populations are particularly vulnerable. Central Wisconsin is home to growing Hmong and Hispanic communities, and messaging has not consistently reached these communities. Language, cultural, and literacy barriers exist. Immigration issues and discrimination further complicate the situation. Additionally, health and resource information is not static and continues to evolve. Healthcare providers and existing systems are often not fully aware of these issues and lack effective communication networks for underserved populations. Consistent reliable back-and-forth communication is needed to build and maintain trust. This presentation will describe an innovative approach developed by a collaboration of multiple community partners to develop systems of bi-directional communication and facilitate regular information exchange between health systems, public health officials, resource agencies, and people in the Hmong and Hispanic communities in North Central WI. Project coordinators will address challenges and early successes.
Public health professionals in all settings, particularly staff working in health care (e.g., nursing), governmental public health, health education, etc.
Corina Norrbom, M.D., Health Policy Fellow, Wisconsin Institute for Public Policy and Service
Tony Gonzalez, BS, Director, E.A.G. Interpreters
Mang Xiong, Regional Business Development Coordinator, Hmong WI Chamber of Commerce
Participation in the course is free. CE available for $3.
The Michigan Public Health Training Center at the University of Michigan School of Public Health is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
The Region V Public Health Training Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31684 Public Health Training Centers ($924,899). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by Region V PHTC, HRSA, HHS or the U.S. Government.
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